urTek® … Continuous Network Monitoring Reliable technology is key to running a profitable business. When you subscribe to this program, your IT staff can continuously monitor your network from any location. Continuous network monitoring and daily preventive maintenance significantly reduce
network downtime.

Downtime has become the #1 expense in IT- for a company with $2 million per year in revenues, downtime costs $1000 an hour. How many hours of downtime did your company experience last year?

How does our program help? It reduces downtime by proactively identifying and resolving network issues. Using our proprietary urTek® monitoring system, technicians can easily collect and analyze performance and event data. Armed with specific information, your IT staff can maintain your network more efficiently and improve system availability. If they do run into a problem they cannot resolve, our high-level technicians are on call to assist.* When you subscribe to this program, we work with you to define the activities you want to monitor and the parameters that make sense for your network and your business. After we install urTek® at your location, event data is updated every five minutes and compiled, prioritized, and displayed in easy-to-read reports on your network dashboard.

* These services are available to program subscribers for an additional fee.

IT personnel in small- and medium-sized businesses are typically overextended as a result of limited resources, time, or expertise. Our urTek® program strengthens your existing organization – it makes your IT staff more efficient and gives them access to our technicians, if needed.

Now your IT professionals can be informed all hours of the day and night. If something happens, they will know about it before they arrive at the office in the morning. And you won’t have to cancel your 9:00 a.m. meeting with your banker.

urTek® provides continuous network monitoring from any location.

• 24/7 monitoring of your network
• Detection of IT issues before they affect your system, employees, and customers
• Up-to-the-minute notification of issues by email, cell phone, text message, etc.
• Automatic software patches and updates

Every day, you reap these benefits.

• Decreased downtime
• Access to 8/5 Help Desk*
• Access to Web-based technical support*
• Equalized monthly payments

If efficiency and profitability are important to your business, call us. We will meet with you to discuss your current issues, your future goals, and your technology options. Together, we can decide if this program makes sense for your business. Please call 570-245-0033 to
schedule a consultation.

We are protecting your business with our urProtected!® Firewall Program
InnoTek’s urProtected® Firewall Program is an affordable way to get the protection your company needs without being forced to make a large upfront investment in equipment.

The urProtected® Firewall Program offers a complete Firewall solution that includes Unified Threat Management (UTM):

• A true ISCA Certified Firewall
• A complete VPN Solution
• Intrusion Prevention software at the gateway
• Antivirus software at the gateway
• Antispyware software at the gateway
• Content Filtering software
• Application Firewall

The urProtected® Firewall Program was designed by InnoTek Computer Consulting Inc. as a means to protect your business from outside threats, unscrupulous hackers, malicious intruders, or other harmful factors that can cause damage to your network or data loss.

In today's world, the role of technology is rapidly expanding. From accounting to communication, more and more aspects of business are being performed on computers. Businesses are taking advantage of the tremendous power of today’s technology and must do so to stay competitive. Email is now the preferred method of communication, and the majority of businesses execute transactions and store valuable data online. With the increased role of computers and technology in business, every organization should have a plan to deal with the threat of data loss.

In the past, companies have backed up their data using magnetic tapes which were usually stored off-site. While this was an effective method for incrementally saving data, the process was tedious.  Tapes had to be removed, replaced, and taken off-site every night. For small businesses without a dedicated IT staff, maintaining an up-to-date tape library is a task that can be easily overlooked.  This oversight can result in permanent data loss. 

Small-to-medium businesses can suffer severe repercussions if their critical data is not securely backed up at an off-site location. A fire, or even a power surge, can wipe out years of data. According to IDC  (a leading market research firm), less than 40% of all small-to-medium businesses properly and regularly back up their data. These businesses cannot afford to lose time trying to recreate lost, vital information. To prevent such a situation from happening, an off-site storage system should be used to provide a secure copy of all data at another location.

Off-site backup devices ensure that if physical disaster (such as fire, flood, theft, etc.) strikes your data center and/or offices, it is still possible to retrieve all lost information from the off-site location. Most off-site solutions use the internet to transfer data to and from an office. In the event of data loss, it could take days or even weeks to download all of a company’s critical information from the web.

To recover quickly from hardware failure, viruses, or accidental deletion, it is important to have an on-site backup. This backup allows businesses to recover quickly from data loss due to common causes. When creating a business continuity plan, it is important to take both on-site and off-site backup into consideration.

When it comes to keeping your information safe and accessible, InnoTek’s urBackUp offers an easy, affordable and complete solution. Our new product provides a simple, secure and automatic method of both on-site and off-site data storage in one simple and easy-to-use device. Each urBackup machine is a specially designed Network Attached Storage (NAS) device operating as a secure location to back up files. The device creates an encrypted copy of all files stored on it in secure data centers located on the east and west coasts of the U.S. In the event of an accidental deletion, files can quickly be restored using the device. If the urBackUp device is damaged or destroyed for any reason, a new device with all the data and settings of the old one can be shipped overnight for rapid recovery.

InnoTek’s urBackUp is just one of our many solutions for keeping your information safe and secure.  We make the once-tedious chore of off-site data backup easy and reliable.